We're here to help

Contact us

Reach the right team the first time. Product and technical inquiries route directly to our engineering desk via email; for orders and general help, reach our support line, inbox, or live chat.

Product & technical support

Best for product functions, vehicle coverage, software updates, and communication errors — anything that needs an engineer.

  • Year, Make, Model
  • VIN (Vehicle Identification Number)
  • Issue Description
  • Attachments (Screenshots/Photos/Videos)
Our phone team can't resolve these on the spot — they confirm with our engineers first, then reply by email (usually within 24 hours).

General enquiries & orders

Questions about orders, shipping, returns, or anything else? Reach us by phone, email, or live chat.

support@icarzone.com
1 (818) 584-6787
Live chat — click the chat bubble at the bottom-right
Mon–Fri, 9 am – 6 pm EST

Send us a message

Fill this out, and we’ll instantly route your message to the right team. Selecting 'Technical Support' sends your inquiries straight to our engineers' desks.

We usually reply within 24 hours. For technical issues, please attach screenshots in your reply email.

Company information

Corporate name
Logos Nova Limited
Official website
www.icarzone.com
Asia Office
Flat D, 22/F, Tower 8, The Yoho Hub II,
No. 1 Long Lok Road, Yuen Long, Hong Kong