Support · Getting Started
Up and running in five steps.
New to your ICARZONE tool? Set it up, update it, and read your first codes — with simple step-by-step guides, and video walkthroughs to follow.
▶ The quick path
1
Power on
Charge your tool and switch it on.
2
Register
Activate free updates and your warranty.
3
Update
Pull the latest vehicle coverage.
4
Plug in
Connect to your car's OBD-II port.
5
Scan & read
Run a scan and read the codes.
01 Setup
Set up & register your tool
- Charge the tool fully, then power it on.
- On Wi-Fi tablet models, connect to your Wi-Fi network. (Compact models update through a PC — see the next guide.)
- Find your serial / register code: on the device's info screen, via a PC at Help → Tool Information, or printed on the box.
- Register your tool to switch on lifetime free updates and put your warranty on record — use the form on the Warranty & Registration page.
Video
Watch: unboxing & first-time setup
02 Updates
Update your software
- Check your update method: Wi-Fi (OTA) for JU2000 MAX, JU2000, UR1000, UR800, UR600 and HD S700; PC + card reader for UR400, UR300 and the MA series.
- Wi-Fi models: open the update screen, check for updates, then download and install over Wi-Fi.
- PC models: install the PC update client on a Windows PC, insert your tool's memory card with a card reader, sign in and select your model, then download the updates to the card.
- Reinsert the card and you're on the latest coverage. Full model-by-model steps are on the Software Updates page.
Video
Watch: updating your tool
03 First scan
Run your first scan & read codes
- Find the OBD-II port — usually under the dash on the driver's side.
- Plug in the connector, then turn the ignition to ON (engine off, unless a function needs it running).
- Let the tool detect your vehicle, or select make → model → year.
- Choose Auto Scan or Read Codes to pull stored and pending trouble codes.
- Note each code (like P0420), read its meaning, and look it up on our Fault Code Lookup. After the fix, clear the code and re-scan to confirm.
Video
Watch: your first scan
Stuck on a step?
For product, coverage, update or communication-error questions, send your model, year and VIN with a screenshot and we'll get you sorted.